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Service Related Questions

Questions:

  What is the shipping charge?
  Will there be a minimum order fee from CPS?
   
Product Information

Questions:

  When do the products expire?
  Do I need to refrigerate the products?
  My refrigerated product arrived warm. Can I still use it?
  Can the Pharmacy products ship with McGuff Company products?
  Q: What is the shipping charge?

A: Shipping charges are based on the weight of the package, type of UPS shipping service requested (ie. Ground, 3-day, 2-day or Overnight) and recipients (customer's) destination. Please call if you have a question additional questions.
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  Q: Will there be a minimum order fee from CPS?

A: A: There is a $5.00 minimum order fee for orders less than $20.00
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  Q: When do the products expire?

A: The “Do not use beyond dates” are assigned to products based on the stability of the preparation compounded.  The great majority of compounded products are assigned a “Do not use beyond date” of 6 months from the date of compounding.  Always check the label of your medication for the “Do not use beyond date”.
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  Q: Do I need to refrigerate the products?

A: Some products require refrigeration.  The label attached to the container will instruct the user how to store the compounded preparation.
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  Q: My refrigerated product arrived warm. Can I still use it?

A: In general, yes.  However, some vaccines should be kept cold.
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  Q: Can the Pharmacy products ship with McGuff Company products?

A: In general, the State of California requires we ship separately because we are two independent corporations.
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  De-Mystifying the Single Dose Vial

By William Blair, Pharm.D., MBA

What is the difference in a "Single Dose Vial" versus a "Multiple Dose Vial"? How many times may I use a "Single Dose Vial"? How long may I keep a "Single Dose Vial"? Why do you package 30 ml "Single Dose Vials" when the usual dose is 1 ml? May I reuse a "Single Dose Vial" if I keep it in the refrigerator? If you have asked any of these questions, you are not alone!

The joint USP-FDA Advisory Panel has met and is recommending changes to clear up some of this confusion. The Panel states, "the term "single use" is preferred over "single dose" for injectable products meant to be used for one dose and then discarded. A "single-dose" vial/syringe may actually contain enough drug for more than one dose so "single-dose" can be misleading."

So far, the USP-FDA Advisory Panel is only in the recommending stage. So in the meantime, this article will try to clarify some of the questions:
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Q: What is the difference between a "Single Dose Vial" versus a "Multiple Dose Vial"?

A: "Single Dose Vials" contain no preservatives whereas "Multiple Dose Vials" are preserved to help retard the growth of bacteria that may be inadvertently introduced with the penetration of the stopper by the needle. "Multiple Dose Vials" contain more than one dose. "Single Dose Vials" may contain more than one dose.
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Q: How many times may I use a "Single Dose Vial"?

A: "Single Dose Vials" contain no preservatives. Once the stopper has been penetrated, the contents of the vial may not be sterile.
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Q: How long may I keep a "Single Dose Vial"?

A: Unopened, the contents are good until the expiration date on the vial. Once opened, the contents of the vial may not be sterile and should be consumed in a single use (i.e. one vial for multiple IV sets at one time).
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Q: Why do you package 30 ml "Single Dose Vials" when the usual dose is 1 ml?

A: "Single Dose Vials" are preservative-free and are preferred by some Doctors and may be essential for patients allergic to the preservative. "Single Dose Vials" may contain more than one dose.
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Q: May I reuse a "Single Dose Vial" if I keep it in the refrigerator?

A: This is not recommended. "Single Dose Vials" may contain more than one dose. But, since they do not contain a preservative, the vial should not be reused over multiple days. Although refrigerating an opened vial may retard the growth of bacteria which may have been introduced during use, the lack of a preservative in the product makes extended storage a significant risk for bacterial growth, even under refrigerated conditions.

   
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